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Customer Support

We're here to help 24 hours a day, 7 days a week

You can contact us via

WhatsApp Menu Options

  • If you're currently at an attraction, select "I am at an attraction"
  • If you're one of our attraction partners, select "I am an attraction partner"
Important Note:
We can only assist with cancellations or amendments for purchases made through iventurecard.com or a Smartvisit-created website. If your pass was purchased through a reseller, please contact them directly for any changes or support.
To help us direct you to the correct team, please advise which destination you are visiting and what your query is regarding:
You may also be able to find your answer in our quick-links below
Frequently Asked Questions Collection and Sales Points